Increased Data, Decreased Stress – Implementing New Technology – VESTA 9-1-1
Listen as Captain Gary Hill, 9-1-1 Coordinator and Training Officer in Warren County, New Jersey, shares his experience with VESTA 9-1-1. Learn how the added data and the system’s customization, functionality and ease-of-use saves time.
In Dispatch & Reporting
Play video Pushing the Edges on Technology and What it Means for 9-1-1
Pushing the Edges on Technology and What it Means for 9-1-1
Travis Jensen, 9-1-1 Program Manager for the State of Arizona, shares how evolving technology— cloud, AI and machine learning, is enhancing PSAP operations with new situational awareness while also appealing to a new generation of learners.
Play video Trust and Doing the Job – PremierOne and VESTA 9-1-1
Trust and Doing the Job – PremierOne and VESTA 9-1-1
“Rock solid stability” – That’s how John Kalinowski describes the upgraded technology of his PSAP’s CAD and phone system. Hear John explain how PremierOne CAD and VESTA 9-1-1 provide operational flexibility and new ways to serve the public.
Play video Next Gen Training: Thinking Outside the Box
Next Gen Training: Thinking Outside the Box
Hear Mindi Bartee, Training Specialist for the Greater Harris County 9-1-1 Emergency Network in Texas, share how the evolution of next generation technology has shaped their training program and increased confidence for the telecommunicators.
Play video Reliable Support and Technology on the Inside for Quicker Response on the Outside
Reliable Support and Technology on the Inside for Quicker Response on the Outside
Kevin Spraker, Deputy Commissioner of Administration for the Onondaga County Department of Emergency Communications in New York, explains how new technology in the PSAP helps first responders offer quicker, more effective responses.
Play video Making the Job Easier for Our Dispatchers – CommandCentral Smart Transcription
Making the Job Easier for Our Dispatchers – CommandCentral Smart Transcription
Hear Michael Spencer share his excitement for the cloud-based tools and solutions that support his PSAP’s front-line dispatchers. Michael describes specific features within CommandCentral Smart Transcription that make the job easier.
Play video The Benefit of Change: Thought to Reality
The Benefit of Change: Thought to Reality
Terry Goswick Jr., 9-1-1 Executive Director for North Texas Emergency Communications Center, explain his excitement for new technology in the PSAP and the benefit sharing information with other agencies and the community through technology.