Deploying CommandCentral Smart Transcription for the Third Most Populous County in the U.S.
1:42
Monette Hurtt, 9-1-1 Services Manager for Greater Harris County 9-1-1 Emergency Services Network in Texas, describes how the deployment of a new cloud-based transcription service has improved the call handling experience for telecommunicators.
Related Videos
In Dispatch & Reporting
-
Play video Increased Data, Decreased Stress – Implementing New Technology – VESTA 9-1-1
Increased Data, Decreased Stress – Implementing New Technology – VESTA 9-1-1
Listen as Captain Gary Hill, 9-1-1 Coordinator and Training Officer in Warren County, New Jersey, shares his experience with VESTA 9-1-1. Learn how the added data and the system’s customization, functionality and ease-of-use saves time.
2:10
-
Play video Webinar: Five Reasons to Upgrade your Computer-Aided Dispatch (CAD) System
Webinar: Five Reasons to Upgrade your Computer-Aided Dispatch (CAD) System
Whatever the situation, public safety operations depend on immediate access to the most accurate information available. But the reality is that many agencies are still running on old and outdated systems, leaving officers and community members
51:47
-
Play video WAVE PTX Dispatch demonstration
WAVE PTX Dispatch demonstration
Learn how WAVE PTX dispatch capabilities ensure that from any Internet-enabled location, dispatchers can effectively manage day-to-day operations, with easy access to talkgroup scanning, multimedia communication, and location mapping and tracking.
6:02
-
Play video Reliable Support and Technology on the Inside for Quicker Response on the Outside
Reliable Support and Technology on the Inside for Quicker Response on the Outside
Kevin Spraker, Deputy Commissioner of Administration for the Onondaga County Department of Emergency Communications in New York, explains how new technology in the PSAP helps first responders offer quicker, more effective responses.
2:19
-
Play video Trust and Doing the Job – PremierOne and VESTA 9-1-1
Trust and Doing the Job – PremierOne and VESTA 9-1-1
“Rock solid stability” – That’s how John Kalinowski describes the upgraded technology of his PSAP’s CAD and phone system. Hear John explain how PremierOne CAD and VESTA 9-1-1 provide operational flexibility and new ways to serve the public.
2:19
-
Play video Reliable Support and Technology on the Inside for Quicker Response on the Outside
Reliable Support and Technology on the Inside for Quicker Response on the Outside
Kevin Spraker, Deputy Commissioner of Administration for the Onondaga County Department of Emergency Communications in New York, explains how new technology in the PSAP helps first responders offer quicker, more effective responses.
2:19
