Des Moines Police Department & APX NEXT - Dispatch & Aware map
Learn about how Des Moines dispatch uses the CommandCentral Aware map and APX NEXT to stay two steps ahead in an incident.
In Dispatch & Reporting
Play video On
Carla Evans describes how her innovative and forward-thinking agency implements reliable technology to provide a better response to the community.
Play video Deploying CommandCentral Smart Transcription for the Third Most Populous County in the U.S.
Deploying CommandCentral Smart Transcription for the Third Most Populous County in the U.S.
Monette Hurtt, 9-1-1 Services Manager for Greater Harris County 9-1-1 Emergency Services Network in Texas, describes how the deployment of a new cloud-based transcription service has improved the call handling experience for telecommunicators.
Play video Ready for Anything that Comes Our Way with the Help of VESTA 9-1-1
Ready for Anything that Comes Our Way with the Help of VESTA 9-1-1
Listen as Julie Packer, Dispatcher for the Saint George Consolidated Communications Center in Utah, explains how the efficiency of new call handling and mapping technology saves precious time and makes the job easier for telecommunicators.
Play video Pushing the Edges on Technology and What it Means for 9-1-1
Pushing the Edges on Technology and What it Means for 9-1-1
Travis Jensen, 9-1-1 Program Manager for the State of Arizona, shares how evolving technology— cloud, AI and machine learning, is enhancing PSAP operations with new situational awareness while also appealing to a new generation of learners.
Play video Expertly Applying Technology to Save Lives
Expertly Applying Technology to Save Lives
Heather Mondragon, Dispatcher at St. George Consolidated Communications Center in Utah, explain his excitement for new technology in the PSAP and the benefit sharing information with other agencies and the community through technology integration.
Play video Making the Job Easier for Our Dispatchers – CommandCentral Smart Transcription
Making the Job Easier for Our Dispatchers – CommandCentral Smart Transcription
Hear Michael Spencer share his excitement for the cloud-based tools and solutions that support his PSAP’s front-line dispatchers. Michael describes specific features within CommandCentral Smart Transcription that make the job easier.